Privacy Policy

1. Introduction

Fine-Tune Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI model fine-tuning platform.

2. Information We Collect

2.1 Account Information

• Email address
• Name (optional)
• Company information (optional)
• Password (encrypted)
• Profile preferences

2.2 Usage Data

• Training job metrics and logs
• Model performance data
• API usage statistics
• Feature usage patterns
• Error logs and debugging information

2.3 Training Data

• Datasets you upload for fine-tuning
• Model configurations and hyperparameters
• Training checkpoints
• Inference logs (if enabled)

2.4 Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Cookies and similar technologies

3. How We Use Your Information

• Service Delivery: To provide, maintain, and improve our platform
• Training Jobs: To execute your fine-tuning jobs on cloud infrastructure
• Support: To respond to your questions and provide technical assistance
• Analytics: To understand usage patterns and optimize performance
• Security: To detect and prevent fraud, abuse, and security threats
• Communication: To send service updates, security alerts, and account notifications
• Compliance: To comply with legal obligations and enforce our terms

4. Your Training Data Privacy

5. Data Sharing and Disclosure

5.1 Third-Party Services

We use the following third-party services:

• Supabase: Authentication and database hosting
• RunPod: GPU infrastructure for training jobs
• Vercel: Web hosting and deployment
• Payment Processors: For billing (e.g., Stripe)

5.2 When We Share Data

We may disclose your information when:

• Required by law or legal process
• Necessary to protect our rights or property
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent

6. Data Retention

• Account Data: Retained while your account is active
• Training Data: Deleted when you delete datasets or close your account
• Usage Logs: Retained for 90 days for debugging and analytics
• Billing Records: Retained for 7 years for tax compliance

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Export your data in a machine-readable format
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@finetunelab.ai

8. Security

We implement industry-standard security measures:

• Encryption at rest (AES-256) and in transit (TLS 1.3)
• Regular security audits and penetration testing
• Role-based access controls
• Multi-factor authentication support
• Automated backup and disaster recovery
• SOC 2 Type II compliance (in progress)

9. Cookies and Tracking

We use cookies for:

• Essential: Authentication and session management
• Functional: User preferences and settings
• Analytics: Usage statistics (anonymized)

You can control cookies through your browser settings.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our service after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or concerns:

• Email: privacy@finetunelab.ai
• Support: support@finetunelab.ai