Whether you need technical support, want to discuss enterprise solutions, or just have questions about fine-tuning, we're here to help.
Choose the best way to reach us based on your needs
General inquiries and technical support
Chat with the community and get quick help
Custom solutions and volume pricing
We pride ourselves on being responsive. Most support emails get answered within 2-4 hours, and our Discord community is active 24/7.
support@finetunelab.ai
Real-time chat support
Need custom solutions, dedicated support, or volume pricing? Our enterprise team is ready to help.
Quick answers to common questions
Email support is monitored 24/7 with response times typically under 2-4 hours. Discord community is active around the clock.
Yes! Enterprise customers get dedicated account managers, priority support, custom SLAs, and direct access to our engineering team.
Absolutely! Email sales@finetunelab.ai to schedule a personalized demo and discuss your specific use case.
Email support@finetunelab.ai with details about the issue, or report it in our Discord #bugs channel. Include any error messages and steps to reproduce.
Yes! We work with enterprise customers to build custom integrations, white-label solutions, and tailored workflows. Contact sales@finetunelab.ai.
We love feedback! Share suggestions via email, Discord, or directly in the platform. Feature requests often make it into production within weeks.
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